Bank Business Risk and Controls Advisor Senior

Why USAA?

The Opportunity

The candidate selected for this position will work on the Omnichannel Risk Advisory team supporting Bank Digital and Retail Payments business partners. Key responsibilities include providing advice and guidance related to PRCI, RCSA, control rationalization, bank metrics (KRIs and BRIs), maintaining a healthy issues inventory, and Business Change Management (BCM) and Work Effort Risk Impact (WERI) assessments that impact the Bank. In addition, responsibilities include collaborating with Process Owners and business leaders to execute and maintain Business Risk Reviews (BRRs) of sufficient depth and breadth to properly identify and understand PL2 operational / compliance risks and quality of risk management (QRM).

As a Business Risk and Controls Advisor Senior, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manage risk assessment data and use critical thinking to identify key data-driven insights tied to first line of defense.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Manages and drive solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
• Perform ongoing supervision and oversight of business controls and share knowledge with team members to evaluate the effectiveness of established business controls.
• Responsible for risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.
• Anticipate business needs and proactively find opportunities to improve and strengthen the control environment through actionable insights.
• Assist with translating control deficiencies into action plans and provide recommendations to improve governance practices in alignment with risk and compliance frameworks.
• Partner with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.
• Lead project teams through concept, planning, execution, and implementation phases for effective and timely risk remediation.
• Advise senior management on the status of their control environment related to risk identification and control weaknesses. Identify critical areas to supervise and calls out issues and findings to appropriate partners.
• Develop and maintain processes, procedures and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.
• Provide control oversight to ensure compliance with laws and regulations.
• Serve as a primary resource to team members.
• Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience supporting risk-related,  compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities.

What sets you apart:

• 3-5 years’ experience in technology/digital risk management, specifically customer facing business applications.
• 3-5 years’ experience with retail payment systems risk management, specific to P2P (peer-to-peer or person-to-person) money transfers and digital wallets.
• Direct experience with Issue Management process, understanding the nature of an issue and providing advice and guidance to Issue Owners and Action Owners throughout the issue lifecycle.
• Possess at least a basic understanding of the payments industry, including key players, regulatory environment, and emerging risks/trends and risk mitigation /strategies practices.
• Possess at least a basic understanding of NACHA Operating Rules and the specific criteria that must be considered during the annual audit of compliance with NACHA's ACH rules.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $88,990- $172,000.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.