Assists in managing a single department or multiple small departments providing ambulatory patient care services by supervising daily operations and patient care activities. Ensures staff provides high quality, accessible, cost effective care and patient focused services to members across the continuum which comply with local, state, and federal requirements. Implements and supervises the maintenance of clinical practice standards, budgets, and staff development. Assists in integrating services/operations with nursing standards of practice, service priorities and performance/outcome measures, as well as with business, departmental and organizational goals/objectives.
Essential Responsibilities:
- Supervises daily operations and service delivery.
- Ensures staff provides the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, federal, state and local requirements.
- Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
- Acts as patient advocate resolving patient care issues.
- Recommends, implements and evaluates processes to improve systems and patient care results across the continuum of care.
- Assists in developing and monitoring budgets and resource allocations.
- Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train and maintain the competency of all department staff.
- Assists in providing on going staff development.
- Supervises the implementation of policies and procedures which support the goals and business objectives of the organization and department.
- Collaborates with physicians, department chief, and nursing manager in developing the appropriate level of patient services and the day-to day operations of the department.
- Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.
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Basic Qualifications:
Experience
路聽聽聽聽聽聽 Minimum two (2) years of experience in ambulatory care or other relevant clinical experience required.
路聽聽聽聽聽聽 OR
路聽聽聽聽聽聽 Minimum two (2) years in a healthcare leadership capacity.
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路聽聽聽聽聽聽 Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration.
Education
路聽聽聽聽聽聽 Graduate of an accredited school of nursing.
路聽聽聽聽聽聽 Bachelor's degree or four (4) years' experience in a directly related field.
路聽聽聽聽聽聽 High School Diploma or General Education Development (GED) required.
License, Certification, Registration
路聽聽聽聽聽聽 Registered Nurse License (California) required at hire.
路聽聽聽聽聽聽 Basic Life Support required at hire.
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Additional Requirements:
路聽聽聽聽聽聽 Knowledge of Nurse Practice Act, TJC, and other local state, federal regulations.
路聽聽聽聽聽聽 Must be able to work in a Labor/Management Partnership environment.
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Preferred Qualifications:
路聽聽聽聽聽聽 Clinical specialization in area of practice preferred.
路聽 聽 聽 聽Ambulatory supervisory experience is preferred.
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Notes:
- 75% traveling to oversee clinical operations for 3 departments at 7 locations within San Diego. Home location will be Clairemont Medical Office.聽
- Staff and Physician rounding at the following locations Clairemont Medical Office, San Marcos Medical Office, Rancho Bernardo Medical Office, Carmel Valley Medical Office, Garfield Specialty Center, La Mesa Medical Office, and Bonita Medical Office.
路聽聽聽聽聽聽 Allergy, Dermatology and Rheumatology departments.
PrimaryLocation : California,San Diego,Clairemont Mesa Medical Offices
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Team Leader/Supervisor
Job Category : Nursing Licensed & Nurse Practitioners,RN Manager
Department : CLAIREMONT MESA MEDICAL OFFICE - Allergy-Regular Clinic - 0806
Travel : Yes, 75 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.