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JOB TITLE: CLINICAL QUAILTY MANAGEMENT
ESSENTIAL FUNCTIONS:
Develop, implement and oversee quality improvement to ensure delivery of the highest quality patient care, optimal patient flow, provider productivity and continuity of care
SUPERVISION RECEIVED: Supervisor of Clinical Services
EDUCATION/ EXPERIENCE:
- Graduate of an accredited school of nursing
- Current Registered Nurse License
- Current American Heart Assn. BLS and ACLS certifications
KNOWLEDGE, SKILLS, AND ABILITIES:
- 1. Responsible for Quality Assurance Activities at the Bureau of Public Health Clinics (BPHC):
- Directs the development, implementation and ongoing improvement of the quality management activities related to Article 28 regulations.
- Oversight of QA reviews at BPHC including Incentives Audit, quality of record keeping and documentation of patient care.
- Prepares goals and objectives for the assigned quality improvement activities that are aligned with the strategic goals of the Agency and the Bureau.
- Forms strong alliances with the Agency’s Office of Clinical Quality Management and Improvement (CQMI) to ensure compliance with City, State and Federal rules and regulations. - Helps quality improvement (QI) manager to plan, design, implement, and maintain a comprehensive medical practice continuous quality improvement (CQI) program including utilization management and risk management. Assists in educating new staff, including physicians, about QI systems and requirements.
- Meets with internal and external audiences to identify and problem solve QI issues.
- Monitors medical practice efforts to ensure compliance with internal and external QI standards. Reviews medical records and other documentation to ensure quality care. Helps to prepare annual QI report
- Supervises staff performing medical record reviews for release, and processing files at record retention:
- Provides day to day guidance to QA/QI staff.
- Provides written and verbal feedback to staff with plans for improvement as needed.
