Banquet Captain

Atrium Hospitality is seeking a dynamic Banquet Captain to join our team, for the Springfield University Plaza.

University Plaza in Springfield, Missouri is on the lookout for a dynamic individual to join our team! With 267 beautifully appointed rooms, a whopping 46,059 sq. ft. of flexible event space, the EXPO center has an additional 112,000 square feet with a location that's the heartbeat of Springfield's vibrant scene, this isn't just a job – it's an experience! Imagine being part of a place where every day feels like a celebration, surrounded by a community that's as lively as the events we host! If you're ready to bring your passion and energy to the heart of the action, then University Plaza is the place to be. Let's make every moment count – apply now and let the adventure begin!

Benefits:

• Free Lunch!
• Monthly employee socials to honor all anniversaries, birthdays, employee of the month and manager of the quarter recognition.
• Positive team culture and opportunity for advancement.
• Monthly coffee with the GM – free beverage item from café provided.
• Discounted rates at Atrium properties.
• Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.
• Conveniently located close to downtown Springfield and Missouri State University.

Full-time

$14.30-$16.87

Primary Purpose: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

Work Performed: 

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

• Ensures the servers are ready to serve the meal when its prepared;  

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

• Maintain communication with the guest contact person for guest needs;  

• Set-up, operate and dismantle audio-visual equipment;  

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

• Able to perform job of Banquet Associate and Banquet Bartender;  

• Able to understand departmental forecasting to ensure appropriate staffing levels;  

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

• Ensures service standards are being followed and takes corrective action when they are not;  

• Guide, direct, and motivate banquet staff;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

• Any and all other work as required to complete the primary purpose of the position.