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Why USAA?
Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
As a dedicated Manager of Reporting and Analytics, you will be responsible for leading a team of business analysts to provide business related consultation and/or the design, implementation, administration, monitoring, integration, and analysis of the department. Serves as the data and technology focal point for Workforce Planning to consult, assess, recommend, and acquire efficient technology solutions to identified complex business problems that are aligned with business strategy and coordinated with the Data Warehouse. The leader supports Workforce Planning leadership with critical initiatives and fulfills business plans to ensure department success.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available for this position.
This position can work remotely in the continental U.S. with occasional business travel.
The Opportunity
- Partners with the business and Information Technology to meet the data needs for data reporting, analytics, and complex projects.
- Manages the control, protection, extraction, compilation, analysis and reporting of data.
- Leads team by participating in projects involving integration across CoSA and non-CoSA owned systems.
- Ensures that requirements are accurately represented and prioritized, coaching users through the requirement definition process as required.
- Interacts across key enterprise partners to deliver and improve efficiency and effectiveness of the reporting needs.
- Responsible for setting BI development strategy to ensure that BI solutions are aligned with business requirements and support fact-based decision making.
- Responsible for the data integrity of complex data models, data marts, and integration of all data into the Data Warehouse.
- Establishes quality assurance and audit processes that ensure data integrity, accuracy, and protection as vital.
- Maintains adequate controls and conducts periodic reviews to ensure compliance with Federal laws, statutes for state/locality, and company policies.
- Engages with senior management and/or general counsel to obtain approvals to release sensitive data.
- Performs people management functions including employee selection, team building, project/workload assignment, employee training, monitoring of work activity, performance evaluation and pay management decisions.
- Coordinates inputs from multiple sources, synthesizes data/information and creates qualitative commentary capturing key messages.
- Provides professional/technical coaching and guidance to team.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years of experience in an analytical or technical support function or general data analysis/extraction experience, and statistics.
- 2 years of direct team lead, supervisory or management experience.
- Advanced knowledge of data reporting/analysis tools and techniques; requirements gathering.
- Experience in creating automated reports and interactive visualizations using tools such as Python and Tableau.
- Expert knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
What sets you apart:
- US military experience through military service or a military spouse/domestic partner
- Experience retrieving and manipulating data within SAS and SQL within a cloud based environment
- Understanding of Python and actimize products
- Up to 4 years of fraud data and analytics experience
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $196,430.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
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USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
