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- Door Person
- Career Progression
- Lots of Perks
- Are you a hospitality enthusiast with a passion for delivering exceptional guest experiences?
- Do you thrive in a fast-paced environment and enjoy going above and beyond to exceed expectations.
- Greet guests upon arrival with a warm welcome and assist with check-in procedures.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest inquiries, requests, and concerns in a courteous and efficient manner.
- Assist with luggage handling and transportation arrangements as needed.
- Coordinate with other hotel departments to fulfil guest requests and preferences.
- Ensure the cleanliness and presentation of public areas, including the lobby and reception area.
- Always uphold the highest standards of professionalism and hospitality.
- Previous experience in a customer service or hospitality role is preferred but not essential.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- A genuine passion for hospitality and a desire to exceed guest expectations.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Knowledge of local attractions and amenities is an advantage.
- Competitive salary of £21,673 per annum.
- Additional £2,500 Service Charge distributed annually.
- Opportunities for career advancement and professional development.
- Staff discounts on dining, accommodation, and spa services.
- Pension scheme and healthcare benefits.
- A supportive and inclusive work environment within a prestigious 5-star hotel.
