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Service Manager / Service Operations Manager / Engineering Manager required to join a global, market leading engineering manufacturer.
The successful Service Manager / Service Operations Manager / Engineering Manager will lead and supervise a team of service engineers for compressed air systems and various engineering departments ensuring their performance aligns with company standards and customer expectation ensuring compliance with EHS protocols within the service environment.
The Service Manager / Service Operations Manager / Engineering Manager will ideally have experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department. Experience managing Field Service Engineers would be highly advantageous.
Package
The successful Service Manager / Service Operations Manager / Engineering Manager will lead and supervise a team of service engineers for compressed air systems and various engineering departments ensuring their performance aligns with company standards and customer expectation ensuring compliance with EHS protocols within the service environment.
The Service Manager / Service Operations Manager / Engineering Manager will ideally have experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department. Experience managing Field Service Engineers would be highly advantageous.
Package
- £50,000 - £60,000 depending on experience
- 25 days holiday plus bank holidays
- 7% pension contribution
- Company Vehicle
- Additional Benefits
- 10% of salary in equity shares after 1 year
- Lead and supervise a team of compressed air service engineers and various engineering departments ensuring their performance aligns with company standards and customer expectations.
- Take the lead in ensuring compliance with EHS protocols within the service environment, encouraging ongoing enhancement and industry prominence.
- Handle the financial intricacies of the business, encompassing revenue, expenses, inventories, and assets, to uphold a successful P&L within the compressed air sector.
- Contribute to the recurring revenue strategy by introducing inventive, customer-centric service solutions that bolster loyalty and retention.
- Office based near Ashford, with occasional visits to customer sites.
- Experience as a Service Manager, Service Operations Manager, Field Service Manager, Engineering Manager, Service Leader, Service Support Manager, Service Centre Manager, Operations Support Manager, Technical Service Manager or similar within engineering.
- Experience managing Field Service Engineers and / or managing operations within engineering
- Office based near Ashford with a willingness to travel to customer sites when required.
- Experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department.
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
- Proficiency in IT systems and tools, including CRM software and service management platforms.
