Customer Service Manager

• Customer Service Manager
• Leading International Business
• Barnsley - On site
• Monday to Friday 0700 - 1530
• £35,000 - £40,000

Client Details

Page Group are delighted to be working in partnership with a leading international business who are looking to appoint a new Customer Service Manager to join them at their Barnsley based Offices

Description

• Provide support to international customers via phone and email
• Build strong, long lasting working relationships with key international customers through cleat communications
• Own customer orders from cradle to grave
• Process customer orders accurately and in line with agreed timescales
• Take ownership of any customer issues, looking to resolve in a timely manor with minimum impact to customers
• Work closely with production and logistics to arrange timely delivery of customer orders
• Keep customers updated on the status and potential changes of their order
• Provide world class levels of service to customers during all interactions

Profile

• Experience in a similar customer service management role
• Passionate about providing world class service
• Experience in a similar type business
• Ability to build strong working relationships
• Excellent communicator

Job Offer

The role of Customer Service Manager with join a leading international business at their offices based in Barnsley.

The role offers a salary of up to £40,000 depending on experience, with free on site parking and 25 days holiday

Working hours are 0700 to 15-30 Monday to Friday and is on site