Junior Ocean Pricing Coordinator

Freightserve recruitment are looking for a Junior Ocean Pricing Coordinator for a well established Freight Forwarder based in the Basildon, Essex area.

Key roles and responsibilities

• Assist the Sea freight Manager in the execution of their duties in support of the Head of Ocean’s vision of the company to become more competitive and profitable
• Understand and execute the departments vision of good business development in order to successfully move Sea Freight products
• Maintain and utilise the operational system at all times, ensuring customer bookings are accurately recorded
• Maintain regular communication with line manager, reporting new sales leads and handover of shipments
• Quote all new import and export enquiries received from our network and direct customers
• Keep records of FCL and LCL rates for main markets with main carriers in a share folder
• When a quote is won is to be sent to the Sea freight Manager, who will allocate it to sea operations
• Create weekly report on number of quotes sent out, margins and comments
• Follow up quotation 2 days after initially quote with phone call and if not available via email requesting feedback
• Assist in maintain current SOPs for the department
• Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager
• Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format

Skills, Experience and Competencies

Our ideal candidate will have:

• Knowledge of LCL and FCL services essential as well as systems [e.g., CNS, Destin8 and Sequoia] (or similar)
• Experience with import or export operations
• Proficient with standard software packages, especially Microsoft Office - Word, Excel and Outlook
• Impeccable attention to detail
• Excellent customer service and communication skills

Desired Characteristics

Our ideal candidate will have the following qualities:

• Teamwork/Team player
• Responsibility
• Communication
• Leadership
• Trustworthiness and Ethics
• Problem Solving
• Organisation Skills
• Excellent telephone manner to support the business needs

Company Benefits

Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:

• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more
• After completing six months’ service, Our Clients UK Death in Service equal to three times your annual salary
• After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
• Company Pension
• Holiday loyalty days up to a maximum of 5 days
• One Milestone Day per year to take as you wish

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.