Senior Operations Manager

Senior Operations Manager
Essex
70K - 75K
Repairs & Building Maintenance

Daniel Owen are proud to be representing a social housing company in Essex area who are looking for a Senior Operations Manager to join their team on a permanent basis.

They are looking for an experienced Senior Operations Manager to manage a large team of operatives covering contracts involving responsive repairs, voids, planned works and general housing repairs.

Duties:

• Management of the contract ensuring that all operatives are working efficiently and productively.
• Ability to build strong relationships and branch level.
• Must have experience at Director/operation manager level and experience of overseeing the whole operational delivery and P&L for the contract.
• Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets.
• Liaising with the customers and dealing with any queries or issues which may arise.
• Ensuring works are completed on time and to a high-quality standard.
• Ensure all client's expectations are achieved.
• Must have responsive repairs manager experience within social housing, local authority or contractor background.
• Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure.
• Experience managing projects where day to day and cyclical repairs are at the forefront of the work.
• Experience managing a team of managers and supervisors.
• Driving from site to site as part of the daily duties.
• Attend inspections where necessary.

Key Knowledge:

• Maintenance / construction industry knowledge
• Social housing/Local authority background
• Using SOR codes
• IT Literate

If this sounds like a role that suits your profile, then feel free to get in touch.