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Customer Service Representative - Manufacturing

Page Personnel Secretarial & Business Support
Posted 21 days ago, valid for 10 days
Location

Bath, Somerset BA2 2QH, England

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This role requires experience working in a customer service environment.
  • Applicants must have experience working to technical specifications and dealing with customer quotations.
  • The salary for this position is up to £34,000, dependent on experience.
  • There is a 10% bonus upon completion of the contract.
  • The job offers pension benefits and hybrid working options.

This is a key role ensuring strong relationships are built with external customers, providing technical assistancewith quotations and specifications enabling you to deliver high levels of customer service across the globe.

Client Details

Our client is a market-leading global provider of mission-critical flow control and instrumentation solutions for the industrial actuation and flow control markets. These include oil and gas, water and wastewater, power, chemical process and industrial applications. Customers rely on us for innovative, high quality and dependable solutions for managing the flow of liquids, gases and powders. We help customers around the world to improve efficiency, reduce emissions, minimise their environmental impact and assure safety.

Description

Reporting to the Customer Service Team Leader, in this role you will be working in a small team working closely with External Sales Teams and Engineering departments.

In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre-agreed timescales and report accordingly.

This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales.

Profile

  • Experience of working to technical specifications
  • Experience of dealing with customer quotations
  • Can provide exceptional customer service
  • Good communication skills
  • Has a proactive can-do approach
  • Has good accuracy and attention to detail
  • Is a strong multitasker

Job Offer

  • Salary up to £34,000 (Dependent on Experiance)
  • 10% Bonus on completion of Contract
  • Pension
  • Hybrid Working

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.