- Dealing with telephone queries relating to invoices
- Assisting with invoicing
- Cashbook processing
- Dealing with debtor queries
- Reconciling direct debit files
- Setting up Direct Debit orders
- Investigating unreconciled items
- Taking card payments
- Liaising with other departments in the business to resolve queries
- Replying to emails
- Assisting with the planning of process improvements
- Previous experience in a similar role
- A team player with excellent interpersonal skills & professional telephone manner
- The ability to solve problems relating to customers invoices