Customer service advisor

Hales Group Limited

Posted 24 days ago, valid for 14 days

Bury St. Edmunds, Suffolk IP30 9RU, England

£11.44 per hour

Full Time

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Sonic Summary

Position: Customer Service Advisor
Location: Outskirts of Bury St Edmunds
Salary: £11.44 per hour
Experience Required: Not specified
Benefits: Temp to perm position

Customer Service Advisor - outskirts of Bury St Edmunds - £11.44 per hour - Temp to permOur client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You’ll be working in a busy but friendly and supportive environment:Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00.Driving/own transport is essential due to the office location.Daily Duties

Working within a team
Responding to customer emails
Answering telephone calls and helping with queries
Work within a team to ensure the workload is prioritised
Inputting data into bespoke software systems
Ensuring customer are updated throughout the process

Person Specification

Confident in using Word, general IT, and emails
Professional telephone manner
Strong IT skills
Good communication skills

Why work with Hales?

Weekly Pay
Holiday entitlement
24/7 support
Travel scheme
Rewards

If you are interested in this role, please apply with an up to date CV.

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