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Application Support Team Lead

In Technology Group Limited
Posted a month ago, valid for 2 days
Location

Bury St. Edmunds, Suffolk IP33 1TZ, England

Salary

£35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Job Title: Application Support Team Leader
  • Salary: Up to £40,000 (DOE)
  • Location: Bury St Edmunds (onsite)
  • Experience Required: 3 years of Customer Service experience, knowledge of Ticketing systems like ServiceNow/CRM/ZenDesk, proficiency in MS Office, and Service Desk Experience providing support
  • This role is ideal for someone early in their managerial career with hands-on support experience and the ability to mentor a small team.

Application Support Team Leader- Up to £40,000 (DOE)

Location: Bury St Edmunds (onsite)

We have partnered with a bespoke Software company, looking for an experienced Application Support Engineer to join their team in a team lead position.

You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations.

Required:

  • Customer Service experience (3 years)
  • Ticketing systems- ServiceNow/CRM/ZenDesk
  • MS Office- Windows/Exchange/O365
  • Service Desk Experience- providing support

This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team.

If you are interested, please apply now to share your CV across.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.