IT Technician

Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis.

This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained.

Hours will generally be 9am - 5:30pm, Monday to Friday. Youwill ideally have access to your own transport due to location.

The Role:

• 1st and 2nd line desktop support to resolve systems issues raised by internal users.
• Manage incoming support requests via ticket portal, email and telephone.
• Admin and support of AD / Azure AD / GPO.
• Maintenance of Windows Server, WinOS / MacOS, O365, SharePoint and Intune.
• Admin and support of VMware, Firewalls, and Smooth Wall.
• Install, assemble and configure computers, monitors, network infrastructure.
• Troubleshoot hardware, software, email, network problems.
• Instruct staff in the use of business and administrative software e.g. Microsoft Office

The Person:

• Excellent experience within a similar role, and someone looking to progress in a fast growing tech company.
• Strong experience of managing internal IT issues and dealing with end users to find a solution.
• Patient, professional and calm under pressure.
• Experience in hardware, software, networking and security software.

Salary & Benefits:

• Salary will be 24k per annum.
• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank holidays.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.
• Genuine opportunities to progress in this quickly growing company.

If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!