Finance Assistant

Heyland Recruitment are pleased to be working with a successful and expanding services company based in Chester who are looking to recruit a Finance Assistant to further bolster their Credit Control Team. Reporting to the Management Accountant, you will play a key role supporting the Management Accountant and wider finance team with financial information that facilitates decision making.

Main duties and responsibilities

• Proactively manage and collect debts, actively chasing outstanding payments and invoices via various channels including telephone and email
• Maintain accurate client accounts on the finance system
• Produce and send credit agent statements monthly and follow up on any queries promptly
• Produce reports to upload on to various payment collection systems and monitor for non-payment on a timely basis
• Review banking systems for receipt of payments and allocate to booking system promptly
• Arranging client payments over the phone ensuring they are taken accurately / sending payment link emails promptly and produce receipts if requested
• Monitor and report on debt balances and overdue accounts to minimise risk to the business
• Manage client invoicing issues and disputes, communicating with the relevant departments to come to a satisfactory conclusion
• Escalate difficult accounts, overdue balances or issues and make suggestions for resolution
• Review and process refunds according to the processes in place
• Process Travel Agent and Hotel commission invoices.
• Support the Management Accountant in the process of monitoring and collecting cash in all areas of the business and any other ad hoc duties
• Continually seek to improve processes and procedures in order to deliver an efficient function

Desire skills and experience

• Experience working within a finance department desirable and AAT qualified or a willingness to work towards this
• Strong numerical skills
• A willingness to adopt a "hands on" flexible approach to all aspects of the role
• Strong organisational and time management skills with the ability to prioritise and meet deadlines
• Excellent attention to detail and a sense of personal accountability, take pride in the work produced
• Genuine team player who will demonstrate a flexible attitude to help the team deliver and use own initiative
• Proficient in the use of IT including Microsoft Office suite, particularly MS Excel
• Passion or interest in the travel industry desirable

Benefits

• Holidays start at 25 days which increase with length of service (pro rata)
• Additional day off for your birthday
• Access to an Employee Assistance Programme
• Hybrid & flexible working
• Ongoing training & development
• Cycle to work scheme
• Paid refer a friend scheme
• Social events

MS/2059
Fnance Assistant
Chester - Hybrid
Part time (20 hours per week)
23k-24k DOE