Senior Technical Analyst - Infrastructure Services

Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities:*Conduct research on potential technology solutions and stay updated with the latest technologies.*Manage IT hardware, software, and equipment assets.*Analyze and make recommendations for improving the regional IT infrastructure.*Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure.*Design, implement, and support infrastructure software platforms.*Develop documentation for computer and networking systems.*Serve as a liaison between technical staff, management, and users.*Diagnose and resolve computer hardware and software problems.Technical Requirements:*Strong Cisco networking skills.*Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more.*Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.*Experience with Veeam Backup & Replication.*CCNA certification required.Essential Qualifications:*Post-secondary certificate/degree in a related field or equivalent experience.*Minimum 5 years of relevant experience.Experience, Skills & Knowledge:*Technical authority across relevant platforms.*Strong leadership skills and excellent communication abilities.*Experience with IT service desk software and SLA management.*Proactive learner with solid technical skills in MS Technologies.*Ability to multitask, prioritize, and solve problems effectively.Personal Qualities:*Team player and leader committed to achieving results.*Enthusiastic about customer service and continuous improvement.*Highly self-motivated with exceptional attention to detail.*Comfortable with empowerment, responsibility, and working in high-pressure environments.*Willingness to work unsociable hours and travel when required.*Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on