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Administration Assistant
Job Type: Full-time
Location: Dereham (Outskirts)
Salary: £27,000
Reed are delighted to be working with a fantastic business just outside of Dereham who are seeking an Administration Assistant with a passion for excellent and a keen eye for detail to join their team. You will be organised, confident, and motivated, with a strong desire to support others and work efficiently.
This role is working just outside of Dereham for a family-run business dedicated to supporting their employees through their journey.
Responsibilities
- Support the teams with their workloads, including using portals to obtain documentation.
- Prepare customer packs, request customer documents, and support with enquiries.
- Follow up with customers, assisting them with their enquiries.
- Conduct checks on each query to ensure all information is obtained and addressed accurately and in a timely manner.
- Perform general administrative duties such as filing, photocopying, scanning, and posting.
- Provide excellent customer service to customers.
- Collate data across various systems for analysis purposes, ensuring accurate data entry.
- Participate in regular training, one-to-ones, team meetings, and celebrate successes, while addressing areas for improvement.
Required skills and qualifications
- Excellent computer skills, including proficiency in Microsoft Office 365 (Outlook, Word, Excel).
- Strong organisational and communication skills.
- Ability to prioritise workload and multitask effectively.
- Attention to detail and confidence using the telephone.
- Problem-solving abilities with a proactive and positive attitude.
- Adaptability to system and process changes.
- Reliability and a genuine desire to help others.
Benefits
- Smart casual dress code
- Company pension scheme
- Company events
- Supportive team environment
- Early finish on a Friday
Interested? Click APPLY or send your CV to
