Client Services Administrator -Near Devizes £negotiable
Â
My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Â
Â
Key Responsibilities:
- Â Â Â Â Â Â Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
- Â Â Â Â Â Â Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
- Â Â Â Â Â Â Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly.
- Â Â Â Â Â Â Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
- Â Â Â Â Â Â Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States
- Â Â Â Â Â Â Deal with customer accounts, queries, complaints, general enquiries
Â
Key skills:
-Â Â Â Â Â Â Previous Sales Administration experience
-Â Â Â Â Â Â Excellent communication and attention to detail
-Â Â Â Â Â Â Excellent IT skills , ideally SAP experience or similar
-Â Â Â Â Â Â Export experience helpful but not essential
-Â Â Â Â Â Â Understanding of US market, helpful though not essential
-Â Â Â Â Â Â Supplier contact experience
-Â Â Â Â Â Â Ideally a food, drink, pharmaceutical background
Â
This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Â
Â
Â