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Bilingual Customer Service Associate - Spanish Or German Speaking

French Selection UK
Posted 2 months ago
Location

Dunfermline, Fife KY11 2YW, Scotland

Salary

£18,000 - £25,000 per annum

info
Contract type

Full Time

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Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

FRENCH SELECTION UKBilingual Customer Service Associate (Spanish Or German Speaking)Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, Spanish, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-CroatianSalary: up to £30,000 p.a. + BenefitsLocation: Rosyth, ScotlandAt commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, ScotlandRef: 8125CS

VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 8125CSApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established provider in the scientific field.

*** Hybrid working pattern 3 days WFH ****** Monday - Friday ***

Main duties:To provide excellent customer service and administrative support.

The Role:- To respond to customer enquiries and resolve issues in a timely manner- To follow up on orders and ensure delivery status is updated regularly- To advise customers on product suitability- To complete necessary administration and keep the customer records up to date- To liaise with Servicing department to schedule installation of product and servicing- To monitor customer feedback and provide suitable suggestions for improvement

The Candidate:- Fluent in Spanish OR German (written and spoken) - Essential- Previous experience in customer service - Essential- Proactive, confident and dynamic personality- Excellent communication skills and a team player- IT literate

The Salary: up to £30,000 p.a. + Benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

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