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Top reasons to work for this client:
- Basic salary £30k per annum
- Fully remote, work from home
- Monday to Friday 9am-5pm
- Ambitious global pet product brand.
- Brand new role owing to strong company growth in the UK.
- Joining a dedicated UK Sales and Customer Team of 6.
- Key role delivering outstanding customer service and sales support.
- Blend of phone, email and online customer support.
- Full product training provided
- Pension, discretionary performance bonus
- Laptop and phone provided.
Typical Responsibilities:
- Contact with customers via phone calls and emails, answering emails, queries, updating records, upselling products.
- Maintain, update and grow customer database, generating and converting warm leads.
- Receiving and processing orders from B2B customers.
- Issuing order invoices and despatching products.
- Liaising with warehouse and follow-up delivery of orders.
- Compiling daily and monthly records and reports.
- Supporting team members with other admin tasks if required.
- Attend up to 6 trade events per year in the UK (all travel and expenses paid).
Essential Requirements:
- Relevant experience in sales admin / sales support or consumer product sales role.
- Exceptional customer service skills.
- Confident communication skills.
- Self-sufficient and happy to work remotely.
- Comfortable working on your own as well as part of a team.
- Proficient with MS Office & Google.
- Flexible to attend events and trade shows.
