Chief Operations Officer

Chief Operations Officer

Full-time, Permanent

Established for over twenty-eight years, Entel is a fully independent UK based Corporate International Group which has firmly established itself as a prominent leading global player in the radio communications industry. Entel operates its own design and manufacturing divisions, with distribution centres throughout the world.

We are seeking a dynamic and results-oriented Chief Operations Officer (COO) to oversee and streamline the daily operations of our growing company. This individual will collaborate closely with the Managing Director, playing a pivotal role in scaling the business and driving sales success. The ideal candidate will combine a strong sales acumen with a proven track record of operational excellence, including IT strategy alignment, process improvement, and exceptional people management.

Key Responsibilities:

Sales Leadership:

• Actively contribute to the development and execution of sales strategies to achieve and exceed revenue targets.
• Directly manage, coach, and mentor the sales team, setting performance goals, providing feedback, and fostering a culture of high achievement.
• Oversee sales forecasting, lead generation, and pipeline management to ensure a healthy flow of new business opportunities.

Operational Efficiency:

• Analyse existing business processes and identify areas for optimisation, increasing efficiency and reducing costs.
• Lead the implementation of new systems, tools, and technologies to enhance productivity and streamline workflows across departments.
• Collaborate with IT to ensure technology investments and initiatives support the company's strategic objectives

Personnel Management:

• Build and develop a high-performing team, fostering a positive and motivating work environment.
• Oversee hiring, onboarding, training, and ongoing professional development initiatives for employees.

Technical Product Expertise:

• Prior experience in a senior operations management role within a company developing and/or manufacturing technical products.
• Work closely with product development and engineering teams to improve product-market fit and customer satisfaction.

Financial Oversight:

• Collaborate with the finance team on budgeting, cost control, and financial analysis.
• Regularly monitor key performance indicators (KPIs) to track progress, make data-driven decisions, and adjust strategies as needed.

Qualifications and experience:

• Bachelor's degree in business administration, management, or a related field.
• Minimum of 8 years’ experience in a senior operations management role, with a demonstrated history of success in driving sales and operational improvements.
• Advanced proficiency in Microsoft Excel for data analysis, modelling, and reporting.
• Proven track record of leading and mentoring high-performing sales teams.
• Hands-on mentality with the ability to adapt to evolving priorities in a growing company.
• In-depth understanding of how IT systems can be leveraged to achieve business goals, enhance efficiency, and drive competitive advantage.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication, interpersonal, and leadership skills.

What we offer:

• Competitive salary
• Bonus scheme/commission
• Medical Insurance
• Workplace Pension Scheme
• On-site parking
• Company social events
• Casual dress code