Operations Administrator

Kelly Services are looking for an Operations Administrator to work for a reputable Security company based in Enderby, Leicestershire.

Company Benefits
Salary Circa 24,000 per annum
Full-time and permanent
Monday to Friday | 8 am - 5 pm | 40 hours per week.
5% Company pension | 5% Employee pension

About the role:
Our client is seeking an Operations Administrator to work in their Security Systems customer service department.

Responsibilities:

• Answering telephone calls from customers, potential customers, and Field Engineers.
• Setting up maintenance on customer records as needed.
• Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters.
• Raising and amending Engineers visits and callouts.
• Ensuring all engineers are emailed work before the end of each working day.
• Making entries and amendments as appropriate in record systems.
• When required, placing orders for materials in a timely and accurate way.
• Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.
• Prompt and accurate filing of the office's paperwork.
• Carrying out mail room duties as needed.
• Any other duties determined from time to time by the Operations Manager.

About you:

• You must have enthusiasm, excellent communications skills and telephone manner.
• The ability to work under pressure in a busy office environment.
• A keen awareness of the importance of excellent customer Service.
• Good computer skills and ability to work accurately are essential.

Employment for the role is contingent upon successfully passing a pre-employment Security vetting process.

If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.

KSEastMidlands

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.