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Exciting Career Opportunity for Lead Technician in South West area .
Purpose of the job :
The position holder will be part of the client restoration team , as such, will have the responsibility for the joint delivery of end to end projects as well as complexed drying and fire restoration works. The role of the Lead Technician is site based (possibly with the requirement to overview multi sites) The role will encompass the on site delivery of tasks that form part of claims solution completed within agreed timescales in line with the sales and cost element for this work . You will be the 1st response to any claim, securing the works with a proactive approach, with a view to reducing claims lifecycle.
Key Responsibilites :
- Respond to jobs within customer contractual SLA’s.
- Deliver drying and fire restoration services to the highest standard, in line with client training.
- Using the control measures detailed in the risk assessments and following the procedures outlined in the method statements, ensure that a safe system of work is maintained at all times throughout the duration of the contract.
- Action any non-conformance and compliance issues raised within the agreed timeframes, set out by the Field Manager
- Actively participate in emergency call out Rota (including night-time, weekends and bank holidays).
- Agree to accept, and then be personally responsible for (including the cleanliness and functioning) all issued equipment detailed on the equipment schedule.
- Carry out visual inspections of workmanship on site, and make sure that milestones agreed with your contracts manager and met.
- Ensure all calibration of equipment is within date at all times
- Responsible for management of any temporary labour , ensuring they adhere to client site rules and procedures, and ensuring work is completed to agreed standard, and in professional manner.
- Any other reasonable management request
Benefits :
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28 Days Holiday: Enjoy generous paid time off to relax, recharge, and spend quality time with loved ones.
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Quarterly Bonus: Earn extra rewards based on performance and contribution to our success every quarter.
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Annual Pay Review: Experience the opportunity for salary growth and recognition of your hard work through annual pay evaluations.
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Company Pension Plan: Secure your future with our comprehensive pension scheme, helping you build financial stability for retirement.
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Life Insurance: Gain peace of mind knowing you and your loved ones are protected with our life insurance coverage.
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Medical Cash Plan: Access to a medical cash plan to assist with healthcare expenses, ensuring your well-being is a top priority.
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Employee Assistance Programme: Receive support and guidance for personal or work-related challenges through our employee assistance programme.
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Induction and E-Learning: Benefit from comprehensive onboarding and continuous learning opportunities to enhance your skills and knowledge.
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Annual Flu Vaccination: Stay healthy during flu season with our annual flu vaccination program, prioritizing employee well-being.
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Full Uniform: Present a professional image and feel part of the team with our provided full uniform.
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Eye Test: Take care of your vision health with access to regular eye tests, ensuring optimal eye care for your well-being.
If you're ready to embark on an exciting journey with a company that values your expertise and commitment, apply now to become a vital part of our team . Make a difference where it matters most!
