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Job Title:聽Customer Service Executive聽 Salary: 拢22,500 per annum Location: Hatfield Contract: Permanent Hours: Monday to Friday - 8:00am - 4:30pm or 10:00am - 6:30pm and Saturday shift 9:00am - 1:00pm on a rota basis COMPANY PROFILE An exciting opportunity has arisen to work for our client based in Hatfield. They are a quick growing SME who provide financial services to their clients based across the UK. If you have excellent customer service skills, a great work ethic and are enthusiastic this could be the perfect role for you. Our client will consider applications from both candidates with experience and without. This opportunity would also suit a graduate or school leaver as full training will be provided.
SKILLS REQUIRED 路Confident and personable telephone manner 路Excellent customer service skills 路Good attention to detail 路Competent with Microsoft Packages聽
RESPONSIBILITIES 路Handling inbound customer service enquiries from both new and existing customers 路Update customer records and set up new policies 路Issuing renewal documentation to customers 路Making outbound calls to customers and clients 路Completing the administration process for insurance plans, including setting up, cancellations and postal communications 路Ensure all documentation is sent out to customers and clients in the set time frames 路Escalate any complaints to senior members of the team 路Stay in line with GDPR and FCA regulations
COMPANY BENEFITS 路22 days holiday + bank holidays 路Private healthcare 路Eyecare 路Free parking onsite 路Company social events 路Career progression opportunities 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
