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Front of House Assistant

B&M Care Homes
Posted 15 days ago
Location

Hemel Hempstead, Hertfordshire HP2 5BW, England

Salary

£11.5 per hour

Contract type

Full Time

Join Us as a Front of House Assistant at The Lodge Care Home!

Hours: 25 hours per week 1pm to 6pm with alternate weekends

B&M Care - Elevating Lives through Exceptional Care

Are you passionate about creating a warm and welcoming environment? If so, consider joining B&M Care, a distinguished private residential and specialist dementia care provider operating a 26-care home portfolio across Hertfordshire, Buckinghamshire, Berkshire, and Northamptonshire. Rooted in the visionary 'Rose Model of Dementia Care,' B&M Care is committed to delivering exceptional care that mirrors the everyday rhythms of life. By continually innovating and adhering to the highest standards of person-centered practice, B&M Care invites you to become an integral part of its mission to elevate lives.

The Lodge Care Home in Hemel Hempstead, a proud member of the B&M Care Group, is seeking a dynamic and customer-oriented Front of House Assistant. Your role will be pivotal in providing support to the senior administrator, allowing them to focus on supporting the home manager.

Key Responsibilities as a Front of House Assistant:

  • Assist the homes administrator, enabling effective support for the management team.
  • Cover the front of the house until 18.00 hours, ensuring the home is fully supported.
  • Undertake receptionist and telephone duties, addressing queries, taking messages, and greeting and assisting visitors.
  • Create a welcoming atmosphere for enquirers, show rounds, new residents, and friends.
  • Understand and adhere to restrictions and security checks for people arriving at the door.
  • Manage arrangements for site visits of potential residents and relatives.

Our Commitment to You:

  • Competitive rates of pay.
  • £1.00 hourly rate enhancement for working contracted hours.
  • Free uniform provided.
  • Wellbeing Support Line available to all staff.
  • Flexible working within a supportive environment.
  • Long Service Awards.
  • B&M Care’s Golden Rose Staff Recognition Awards.
  • Industry-envied training and in-house Leadership Pathway Programme.
  • Support & career development.
  • Holiday and Enhanced Bank Holiday pay.
  • Statutory Sick Pay.
  • Auto-Enrolment Pension.

Additional Benefits:

  • £250 introduction payment for the new starter and referrer.
  • £1.25 hourly rate enhancement for overtime hours.
  • Blue Light Card to access 15,000+ discounts from large national retailers.

Step into a rewarding career with B&M Care - Apply now to become our Front of House Assistant!


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