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Our client is a stalwart of the UK Removals and Storage Industry. A multi-branch, long term BAR member with a great reputation for quality.
They are now looking for a Corporate Relocation Move Coordinator to join their Corporate Relocation team in Guildford.
The main purpose of this job is to supply a quality administration service in the areas of Corporate Development and Employee Relocation Services.
Successful applicants will be self-motivated, a team player, presentable, polite and have a good telephone manner. International experience is not essential but would be an advantage.
Duties & Responsibilities:
- Dealing with enquiries, sending details to the Branch or Agent network, and referring to the procedures
- Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches, and agents
- Ensuring that all the relevant paperwork is maintained on a day-to-day basis
- Utilising and maintaining the database on a day-to-day basis
- Following up Branches and Agents to ensure that a suitable update on enquiries is maintained
- Producing invoices and ensuring the authorisation of invoices
- Resolving insurance claims with efficiency and tact, according to Company Procedures
- Updating and producing procedure sheets for all branches and the Account
- To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974
- To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002
- Any other duties as may be reasonably requested by the Manager
