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Customer Service Advisor
Leeds / Home Working
3 months+
£12.00 PAYE + holiday
Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire.
Home working is available, with travel to their Leeds office for training in the first week.
Responsibilities of the Customer Service Advisor includes:
- Working in the customer contact centre
- Managing the switchboard
- Responding to calls, emails, webchat and texts from social housing tenants regarding housing queries
- Signposting customers via any contact to the right team/ person
- Providing first-class customer service
- Ensuring accurate call logs are maintained
To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
