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Are you an experienced receptionist looking for a temporary role in a busy environment based in Llanduno?
In the receptionist role you will be :
- Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queries
- Ensuring all customer contact is recorded accurately and correctly using bespoke CRM systems
- Handling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriate
- Other additional duties to support priorities of the Customer Engagement Centre
To be considered for the receptionist role you must have:
- Excellent telephone and customer service skills
- High levels of empathy and a friendly nature
- Good IT skills including: Word, Excel and Outlook
- Strong attention to detail and accuracy
This is a temporary role working from the 7th - 10th May and is based in Llandundo. This role is offering an hourly rate of £11.44 per hour PLUS holiday pay and the working hours are 9am -17:00pm.
