Coffee Shop Manager

General Manager (Speciality Coffee Shop) City of London up to 45K + Tronc

City of London, something special is brewing a beautiful, independent speciality coffee shop is looking for a hands-on General Manager to lead this busy, much-loved neighbourhood hub.
If you love great coffee, warm hospitality, and developing high-performing teams, this could be your next standout role

Whats on offer:

• Salary up to £45k + Tronc (£600£700/month)
• Early finishes: 4:30pm weekdays, 5pm weekends
• Join an established, high-volume independent café
• Real autonomy to shape service standards, culture and guest experience
• Supportive team structure: FOH Manager + strong kitchen brigade
• On-site training centre for continuous learning and development

The Role:

• Maintain a positive and productive work environment by promoting teamwork, communication, and a culture of excellence.
• Lead a culture of continuous learning and development through regular feedback and performance appraisals.
• Foster a customer-focused approach, ensuring visitors receive a memorableexperience.
• Resolve customer complaints and issues in a timely and professional manner, ifrequired.
• Manage all aspects of the coffee shop's operations, including staffing, inventory, and finances.
• General day-to-day administration, including development of the rota, managing annual leave, payroll, etc.
• Liaise with external companies and contractors such as H&S and HR consultants, the landlord and the council as appropriate.
• Oversee day-to-day social media and collaborate with our marketing department.

What youll bring

• Excellent communication and interpersonal skills.
• Strong leadership and organisational skills.
• Ability to manage multiple tasks and priorities.
• Strong problem-solving and decision-making skills.
• Ability to work flexible hours.
• Knowledge of coffee industry trends and best practices.
• Good working knowledge of food safety and hygiene compliance. A Level 3 Food Safety qualification is desirable.
• Knowledge of HR processes including recruitment, enrolment and team management
• Familiarity with point-of-sale systems, employee scheduling, timesheet & time clock software, knowledge of G-Suite.

If this sounds like you, apply here!