Assistant General Manager

All My Friends is a F&B concept, opening up in the cultural heart of East London, Hackney Wick. Brought to you by the team behind The Cause & Costa Del Tottenham, music, events & street food operators since 2018. 

This laid back venture provides a hang out for friends and friends of friends that The Cause has met along the way. The venue will feature a record shop, Custom built Hi-Fi sound-system, local craft beers, food from PLUR, Uncle Hon and Vegan Essential, seasonal cocktails & more. A refined offering with a relaxed atmosphere, soundtracked by some of the world's top selectors. 

We are looking for a vastly experienced & multi-talented, Assistant General Manager to help build & develop a team and turn this project into a financially & culturally successful weekly operation. 

THE ROLE 

The Assistant General Manager will be responsible for assisting the General Manager in developing and delivering short, medium and long term strategies to mitigate challenges and ensure the full commercial potential of the business. You will lead the business’ bar team and be the line manager for the Duty Managers and wider bar and floor staff. 

RESPONSIBILITIES

• Assist with the management of all aspects of the bar operations for both front and back of house.

• Manage the efficient flow of service across the floor & bars whilst on duty 

• Ensure the bar & floor team maintains high standards at all times.

• Ensure the bar team are effectively resourcing the bar adequately to meet business demands whilst achieving financial goals.

• Managing the restaurant floor, assisting the General Manager with all incoming bookings and customer enquiries. 

• Working alongside three external food traders, oversee the food safety, health and safety standards and meet requirements at all times. 

• Oversee the management of stock and the supplies to ensure they are maintained to an agreed level, waste is minimised and stock costs are within target percentages of turnover.

• Produce, reconcile and take control of all daily & weekly reporting duties

• Be responsible for all paperwork and administrative duties produced by the bar and floor team; including staff scheduling, reconciling invoices, stock control and HR requirements. 

• Assist all staff training with the support of the bar management team and HR. 

• Nurture, train and develop all new and existing staff, championing to promote from within

SKILLS & EXPERIENCE

Must Have

• Significant breadth and depth of management experience at a senior manager level, ideally across a range of high quality, high-volume F&B and late night venues.

• Experience in running a restaurant floor and dealing with food service in a Restaurant or Street Food environment

• Possess commercial instincts and financial management skills to be delivered against key performance indicators.

• A leadership style that is engaging, confident and proactive in a fast-paced environment that's unpredictable and constantly changing.

• Bring fresh ideas and provide a wider industry perspective to the business, whilst working proactively, and with integrity at all times. 

• In-depth knowledge and understanding of alcohol service and food safety legislation; as well as the ability to adapt to changing circumstances. 

• Able to work weekends, public holidays and late night hours.

• Experience in incident response; EHO, managing police, licensing enforcement, council visits; as well as adapting to legislative changes.

• Experience in restaurant booking software such as Resy, Open Table, Designmynight & Res Diary

• Extensive cocktail experience preferred but not essential

SALARY 

• £15 per hour 

• 30 hour a week minimum guarantee 

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender, reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

WHAT HAPPENS NEXT?

We receive a lot of applications and it does take a while to process these therefore if you do not hear from us immediately it means that we are still in the review process so do not panic.

We aim to get back to everyone that applies for this position within one month of the closing date however, we cannot offer feedback on CV’s.

Shortlisted applicants will be asked to interview on site

Thanks for your interest in our space. We look forward to receiving your application.

Love, 

Supportthecause :)