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Role: Call Centre Inbound Sales Advisor
Location: Camden, London
Salary: 29,000 & competitive bonus scheme
Operational Hours: Mon-Friday 8am-8pm with some weekend working on a rotational shift pattern 9-6pm- working 40 hours per week
Are you looking for a company that rewards you? A growing company that has a clear progression path?
Do you enjoy talking to customers and providing advice and being rewarded for your efforts with a competitive bonus scheme?
The role of the Call Centre Inbound Sales Advisor
Accountabilities & Deliverables of this Call Centre Inbound Sales Advisor
- Role requirements of a Contact Centre Inbound Sales Advisor:
- Handle inbound and outbound sales calls. There is no cold calling!
- Build rapport with new and existing customers.
- Provide prospects with the right solution for their need at one of our storage locations in London and surrounding counties.
- Create urgency whilst providing customer a 5 Star service.
- Work closely with the team to achieve KPIs and targets, individual and team.
- Be open and driven by consistent feedback for self-development and performance.
- Work within a structured scripted framework, but with the ability to add your own flair!
- Support the smooth operation of our stores.
- Demonstrate a keen attention to detail.
- Work effectively as part of a team.
- Personal Attributes of a Contact Centre Inbound Sales Advisor:
- You ideally will have retail sales or solution telesales work experience within a contact centre environment.
- You enjoy advising and convincing customers.
- You can work alone and as part of a team.
- You are reliable, honest, and committed.
- You are interested in further training and promotion opportunities.
- Microsoft Office experience.
- Strong customer service skills.
- Ability to track and follow up on leads.
- High levels of energy.
- Ability to meet personal goals and KPIs.
- Strong organisational aptitude and proven time management skills.
- Highly motivated, pro-active, and enthusiastic.
- Highly effective communicator.
Experience of a Contact Centre Sales Advisor:
- Contact centre experience with proven track record of sales
- Excellent Communication and interpersonal skills
Please apply online for an immediate interview!
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
