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We have an exciting opportunity for an experienced Assistant Restaurant Manager to join our team.
As an Assistant Restaurant Manager, you will play a vital role in supporting the daily operations and management of Origin Kensington restaurant. Working closely with the Restaurant Manager and F&B Operations Manager, you will assist in overseeing staff, ensuring exceptional customer service, maintaining high-quality standards, and maximizing restaurant profitability.
This position will help bring to life our restaurant's concept where provenance is a produce driven modern British restaurant where seasonality is celebrated in comfort and style. Cooking is heartfelt, wholesome and we treat our beautiful ingredients with the respect and care that they deserve! From farm to fork!
Who are we?
The Royal Garden Hotel strives to be internationally recognised as five-star destination hotel, which offers excellent value where distinction in service comes naturally. We are located in Kensington High Street, side-by-side to Kensington Palace and Park.
When joining the Royal Garden team, you will be part of a professional, dedicated and enthusiastic environment, where we ensure that you will have a unique individual experience, from onboarding, learning and development to career progression - we are here to support you throughout your journey.
Key Responsibilities:
- Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and inventory management.
- Supervise and train restaurant staff, ensuring adherence to company policies, procedures, and service standards.
- Provide leadership and support to the front-of-house and back-of-house teams, fostering a positive work environment and encouraging teamwork.
- Monitor and maintain quality control measures to ensure consistent food quality, presentation, and service efficiency.
- Assist in managing inventory levels, placing orders for supplies, and controlling food and beverage costs.
- Address customer inquiries, complaints, and feedback promptly and professionally, striving to ensure customer satisfaction.
- Collaborate with the Restaurant Manager to develop and implement strategies to increase revenue and achieve financial targets.
- Ensure compliance with health and safety regulations and maintain a clean and hygienic restaurant environment.
What’s in this for you?
We offer a wide range of benefits and have excellent opportunities for career advancement and development and provide exceptional training programs for all employees as well as supervisors and managers:
- Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people)
- Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
- Staff Accommodation available at a reduced rate, within walking distance from the hotel (full time employment only)
- Enhanced Annual leave (max. 33 days after 5 years)
- Get a 50% discount in our Food & Beverage outlets - Min Jiang, Origin Kensington or Piano Bar
- Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives
- Monthly team appreciation events to celebrate team member achievements
- Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
- Access career development and progression opportunities.
- 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave
- Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members*.
- Receive mental health support from our trained Mental Health First Aiders
- Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
- Well-being programs- Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith roomÂ
If you are interested in this position and have the full right to work in the UK, please send us a copy of your CV.
