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Key Responsibilities:
- Administer council tax accounts, including billing, collection, and enforcement procedures
- Process housing benefit and council tax reduction claims accurately and efficiently
- Conduct reviews and investigations into benefit entitlements and council tax discounts/exemptions
- Provide advice and assistance to residents regarding council tax, benefits, and related matters
- Liaise with other departments and external agencies to resolve complex issues and queries
- Maintain accurate records and databases in accordance with data protection regulations
- Support initiatives to improve service delivery and efficiency within the revenues and benefits team
- Previous experience working in a similar role within a local authority or relevant sector
- Sound knowledge of council tax legislation, benefits regulations, and welfare reform
- Strong numerical and analytical skills with the ability to interpret complex financial information
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to a diverse audience
- Proficiency in using computerised systems and Microsoft Office applications
- Ability to work effectively both independently and as part of a team in a fast-paced environment
- Commitment to providing high-quality customer service and maintaining confidentiality
- Experience working in a revenues environment
- Excellent communication skills
You will be working on a hybrid basis, 40% office based. Working hours will be Monday to Friday, 9am-5pm.
If you feel that your skill set matches the requirements of this opportunity, we encourage you to apply!
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
