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Head Bartender – GONG Bar
Want to work in the heights of hospitality at Shangri-La, The Shard? Ready to join a team committed to delivering an exceptional dining experience?
We have a fantastic opportunity for a Head Bartender to join our team in GONG, our award-winning bar located within the Shangri-La Hotel on the 52nd floor of The Shard. With 20 signature cocktails on our menu, (not including the classics!) and a selection of wonderful dishes, we embody luxury and Asian influence in a fast-paced, high expectations environment.
To administrate overall operations of the Bar Department. To maximize profits, maintain food / beverage / service quality and ensure customer satisfaction. To ensure guest service levels according to food and beverage brand standards. As a Head Bartender, he/she is able to plan out and track the bar’s beverage strategy sales strategy.
To direct, implement and maintain a service and leadership philosophy which serves as a guide to respective staff. To assist the manager in order to ensure the proper functioning of all phases of F&B service in areas under manager’s control. It should be noted that Service Managers can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job.
To be accountable in the delivery of the Shangri-La experience behaviours across the respective department and hotel and to ensure that the behaviours are followed through by our colleagues.
What we are looking for?
We are looking for someone with a pleasant & welcoming manner.
Knowledge of food and beverage systems.
Additional languages.
Experience in a luxury 5* hotel.
Flexible & adaptable to different working conditions.
Certificate/ Diploma in Food and Beverage/ Hospitality Management
Computer Knowledge
You will have:
Immaculate appearance.
Oral & written fluency in English.
Relevant experience within a similar environment.
Be motivated & a self-starter.
Have a positive attitude.
Commitment to our values and beliefs.
About us:
The Shangri-La Hotel London is located in the Shard, Western Europe’s tallest building. We are the first elevated luxury hotel in the city, bringing our roots in Asian hospitality to the West. Our hotel offers 202 guestrooms and suites – located throughout levels 34 & 52 of The Shard; with unparalleled views across London, the hotel features several signature dining venues & three river-facing event spaces. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market.
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
·Competitive and generous pension contribution scheme
·50% discounts in our exclusive award-winning luxury Restaurants and Bars
·Yearly “Code Hospitality membership”
·Complimentary dining whilst at work
·Complimentary dry-cleaning service for your work attire
·Annual season travel ticket loan to support you in your journey to work
·Staff rates at properties worldwide
·Exclusive discounts across London Bridge area via the “Shard Card “membership scheme
·Loyalty benefits- such as complimentary stays, monetary recognition for long service
·Investment in your personal development via our vast online Shangri-la academy courses
·Internal promotions and endless opportunities
·Unique cultural and engagement events across all teams
·Immediate enrolment onto our employee recognition platform “moments of joy”
·Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
