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As a Temporary Customer Service Advisor you will be responsible for first line customer queries, ensuring each customer receives a professional and friendly service.
Client Details
Our client is a not-for-profit business in Ardwick, Manchester and they are looking for a Temporary Customer Service Advisor to join them on an on-going temporary basis!
Description
As a Temporary Customer Service Advisor you will be:
- Be first point of contact for customers in relation to any queries they have
- Endeavour to resolve any issues the customer may have
- Dealing with any customer complaints
- Communicate feedback to senior personnel on the customer experience and issues
- Ad hoc duties as and when required
Profile
To be successful in this role:
- Is immediately available and can commit to a temp role in Ardwick, Manchester
- Excellent communication skills that promote great customer conversations
- Experience within customer service, ideally within telephony roles
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Able to work in a team setting as well as independently
- Strong IT skills
Job Offer
In return, our client can offer:
- Immediate start
- Weekly pay
- On-going temp role
- Great working patterns
