- Optimise inventory levels to match demand expectations whilst avoiding excessive cash investment and stockouts
- Maintain control and visibility of inventory including goods in transit
- Satisfy algorithm requirements of marketplaces, including Amazon
- Own and manage the central stock system
- Work closely with Finance to manage cashflow implications of stock held and stock required for order
- Oversee the end-to-end order fulfilment process, ensuring timely and accurate shipment of products
- Develop and implement strategies to improve order processing efficiency
- Collaborate with Sales, Website and Amazon teams to forecast demand and plan stocks for peak seasons
- Negotiate with manufacturers and suppliers on terms and prices
- Build and maintain strong relationships with suppliers
- Negotiate SLAs (Service Level Agreements) with suppliers to improve cost-effectiveness
- Evaluate supplier performance and implement improvements as necessary
- Efficiently manage ordering of direct container shipments from manufacturers to the US market
- Control direct trailer shipments from the UK warehouse into the EU market
- Coordination of stock allocations from 3PL to AMZ.
- Manage relationships with shipping carriers and 3PLs, negotiating rates and optimizing shipping route
- Implement tracking systems to monitor the movement of goods from suppliers to customers
- Resolve shipping and logistics issues promptly to maintain high customer satisfaction
- Implement quality control measures to ensure the accuracy and condition of received goods
- Responsible for ensuring ongoing compliance including maintaining the business ISO9001 certification
- Work closely with Amazon and web team to identify new product opportunities and thereafter build supply solutions
- Complete responsibility for new product launch execution including specification, sourcing, negotiation, compliance, and packaging
- Own and manage the process from start to finish. Hold other people to account
- Identify areas for process improvement and implement solutions to enhance operational efficiency
- KPI design and implementation e.g. OTIF, forecast accuracy, inventory projections
- Proven experience in operations, supply chain and logistics management, preferably in a drop shipping or e-commerce environment.
- Strong analytical and problem-solving skills
- Excellent communication skills
- Strong proficiency in using stock management and logistics software
- Excellent negotiating kills – motivated by savings and a drive for margin
- Financially strong and numbers literate
- Enjoys and thrives in an environment of change and consistently seeking improvements
- High pace and energy individual
- High levels of persistence, commitment and staying power
- Self-learning personality
- Targets and results orientated individual
- Strong commercial awareness
- High attention to detail
- Highly analytical, with a strength for analysis of data
- Methodical manager with strong project management skills
- Enjoys owning, setting, and working to plans and budgets
- Must be self-motivated and managed
- Ability to work independently and with different teams and external contacts