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- Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
- Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
- Lead and direct teams to facilitate and empower independence of people we support.
- Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
- Maintaining a good local market knowledge of Middlesbrough, North Yorkshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
- Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
- Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department.
- Level 3 Social Care qualification. (Minimum essential required).
- Level 5 Social care qualification in line with the organisation’s strategic aims or willingness to complete the qualification within a designated time frame.
- Knowledge of PBS.
- Good knowledge and practical implementation of CQC regulations.
- Ability to recognize, challenge and remedy bad practice.
- Experience of working at a supervisory level in care/support setting within the last 3 years.
- Ability to set and work to deadlines.
- Excellent level of people management skills.
- Management skills to main the service to a high standard.
- Computer skills in Microsoft office particularly word, excel, outlook and the internet.
- Excellent level of organisation skills.
- Ability to demonstrate clear communication skills both verbal and written.
- Full Driving License, use of car, with business use.
- £4,000 skill supplement enhancement
- Work for a multi award-winning Charity that invests all profits right back into the people they support, the workforce, and the local communities
- 28 Days Annual Leave inclusive of statutory bank holidays
- Pension Scheme
- No uniform – wearing casual comfortable clothes
- Flexible working hours
- DBS paid for
- Shopping discounts scheme
- Ongoing professional development and progression opportunities
- Recommend a friend Bonus Scheme
- Financial Hardship Fund
- Investment in your wellbeing
- Managed by supportive Senior Leaders
