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EAC are representing a Market Leading Organisation in Milton Keynes who have recently moved into their new office. They are growing and looking for an IT Technician to join the team.
If you are experienced in 1st and 2nd Line support and are looking for a new long-term role then please get in touch. You will be working within a supportive team whilst taking responsibility to support your accounts with any IT related issues.
Salary up to £30,000 (DOE)
Duties for the IT Technician
- Providing second line IT support to clients if a ticket is escalated on the service desk
- Provide support for colleagues / first line technicians to resolve issues in a timely manner
- Calling out to site if the issue can’t be fixed remote
- Carrying out IT support requests onsite
- Managing ownership of a ticket from start to finish
- On call rota - bonus of £100 paid out each time
Ideal IT Technician
- Excellent PC problem solving skills
- Proven ability to configure, troubleshoot and maintain a variety of Windows Server
- Strong Communication over the phone when dealing with Clients
- Exceptional organisational skills and time management
- Full UK Driving License
