Programme Manager - PSIRF

We are currently recruiting for a PSIRF Programme Manager to support a NHS organisation based in the North East. The post holder will work closely with regional stakeholders to successfully co-create and deliver a whole systems approach in the roll out of the co-created programme of work in line with the NHS England specification. They will work under the direction of the Patient Safety Lead and Chief Operating Officer, and under the scrutiny and governance of NHS England.

Main Duties and Responsibilities

General

• Managing the full project life cycle from project initiation to closure, with a significant focus on change management and safety/service improvement.
• Completing and continually updating a comprehensive project plan that provides live updates of project status and highlights/escalates/mitigates key risks and issues.
• Identifying and forging relationships with the key regional and national stakeholders in developing and subsequently delivering the support offered.
• Leading and/or participating in regional and national networks and groups to support cross organisational learning and sharing.
• Monthly, quarterly, annual and ad-hoc reporting to various stakeholders to comply with the programmes governance arrangements.
• Ensuring that all aspects of the Programme meet and support our local stakeholders' needs whilst also delivering our national commission.
• Communicating effectively within and between teams, being involved in and participating in meetings as requested; and
• Contributing to supporting the development and implementation of the new Innovation pathway/OMNIA system to ensure that relevant project data is captured and evidenced.

Communication and Relationships

• Providing and receiving highly complex, sensitive, or contentious information to ensure that the appropriate agreement or co-operation required to deliver projects is achieved. This information is used to develop project plans and associated documentation and for planning and monitoring.
• Working with the national team, clinicians, health care professionals, patient safety teams; colleagues in social care, the independent sector, primary and secondary care, and patient forums to ensure anticipated benefits of the safety improvement programme are fully realised.
• Persuading Project Boards, Project Teams, and staff of the importance of complex projects; negotiates with and motivates staff on project delivery, including linking in with other initiatives.
• Presenting complex, sensitive, or contentious information to large groups using appropriate tools and techniques. These methods may include PowerPoint presentations or the production of documents or leaflets to effect communication to staff, patients and the public affected by the projects.
• Project Lead in support of contract negotiations.
• Developing and implementing project communication plans.

Person Specification

Skills and Experience

• A Quality Improvement qualification and/or significant experience delivering quality/service or patient safety improvement projects.
• Ability to create and deliver comprehensive project plans.
• Able to develop effective stakeholder relationships.
• Experience of managing multiple complex projects and delivering change management.
• Ability to work across multiple departments, organisations and agencies to develop relationships, strategies and partnership working to implement change programmes.
• Manage / understand Service Level Agreements
• Workshop facilitation and presentation skills.
• Interpreting, analysing, and presenting highly complex multi stranded information of varying quality from a number of diverse sources.
• Excellent IT skills, including proficiency in the Microsoft Office suite and use of video conferencing
• Evidence of on-going CPD.

Qualifications

Essential

• Be educated to degree level or equivalent level of qualification or experience in quality improvement or patient safety.
• Hold a current recognised project management qualification, preferably PRINCE2 Practitioner or equivalent experience in project management techniques.

If this sounds of interest and you meet the above criteria, we would love to hear from you!