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Hire Controller

Interaction Recruitment
Posted 2 days ago, valid for a month
Location

Northampton, West Northamptonshire NN5, England

Salary

拢28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job title is Customer Hire & Sales Co-ordinator located in Irthlingborough, Northants.
  • Candidates should have office-based Customer Service experience and strong communication and organization skills.
  • The role involves managing customer interactions, maintaining spreadsheets, and ensuring efficient operations between clients and major customers.
  • The pay for this position is 拢13 per hour, and candidates are expected to have relevant experience in customer service.
  • This ongoing role is expected to last into 2026, with the possibility of becoming permanent.

Job Title: Customer Hire & Sales Co-ordinator

Location: Irthlingborough, Northants

Hours: Monday to Friday, 8 hours per day, flexible from (Apply online only)

Pay: 拢13 per hour



Our well-established client is looking for 2 Customer Hire & Sales Co-ordinators to work on 2 of their biggest accounts.



The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.



The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.



The role will include, but not be limited to:-



路 Operating and maintaining a spreadsheet recording all plant movements.

路 Dealing with all telephone enquiries from customers, raising the contract on Smart Office quoting a valid order number and correct rate.

路 Obtaining detailed information from customers requesting equipment or reporting breakdowns

路 Source and re-hire equipment ensuring both best price and quality.

路 Liaise with depots to ensure that plant is available.

路 Prevent invoice queries arising by ensuring contracts are raised accurately.

路 Use Smart Office to locate plant and check correct rates are being used.

路 Reporting errors on rates to Major Account Managers.

路 Produce weekly reports for customers showing all plant movements.

路 Attending occasional meetings with Major Account Managers.

路 Liaise with GAP Major Account Managers and provide updates and performance reports as required



It is essential that you are comfortable working within a busy environment and able to multi-task, as well as being able to commit to working in the office for the 5 days as, due to the nature of the role, hybrid working is not an option.



The role will be an ongoing role for this client, working well into 2026, with an option to go permanent.



Please apply with your CV, outlining any relevant experience, or call Vicky on (phone number removed) to discuss further

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.