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Hire Controller

Interaction - Kettering
Posted 2 days ago, valid for a month
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Hire & Sales Co-ordinator is available in Irthlingborough, Northants, offering a pay rate of £13 per hour.
  • Candidates should possess office-based Customer Service experience and demonstrate strong communication, organisation, and attention to detail skills.
  • The role involves managing customer inquiries, maintaining spreadsheets for plant movements, and ensuring accurate contract processing through Smart Office.
  • Successful applicants must be comfortable in a busy work environment and commit to working on-site from Monday to Friday, as hybrid working is not an option.
  • This ongoing role is expected to last well into 2026, with the potential for permanent employment, and requires at least 1 year of relevant experience.

Job Title: Customer Hire & Sales Co-ordinator

Location: Irthlingborough, Northants

Hours: Monday to Friday, 8 hours per day, flexible from 0730-1630

Pay: £13 per hour



Our well-established client is looking for 2 Customer Hire & Sales Co-ordinators to work on 2 of their biggest accounts.



The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.



The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.



The role will include, but not be limited to:-



· Operating and maintaining a spreadsheet recording all plant movements.

· Dealing with all telephone enquiries from customers, raising the contract on Smart Office quoting a valid order number and correct rate.

· Obtaining detailed information from customers requesting equipment or reporting breakdowns

· Source and re-hire equipment ensuring both best price and quality.

· Liaise with depots to ensure that plant is available.

· Prevent invoice queries arising by ensuring contracts are raised accurately.

· Use Smart Office to locate plant and check correct rates are being used.

· Reporting errors on rates to Major Account Managers.

· Produce weekly reports for customers showing all plant movements.

· Attending occasional meetings with Major Account Managers.

· Liaise with GAP Major Account Managers and provide updates and performance reports as required



It is essential that you are comfortable working within a busy environment and able to multi-task, as well as being able to commit to working in the office for the 5 days as, due to the nature of the role, hybrid working is not an option.



The role will be an ongoing role for this client, working well into 2026, with an option to go permanent.



Please apply with your CV, outlining any relevant experience, or call Vicky on 01536-412121 to discuss further

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.