Spa & Leisure Club Manager

Why join us?

As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023!

• Stays across the UK at employee rate (a HUGE discount!)
• Discounted Friends and Family rates (that’ll make you really popular!)
• 50% off food and beverage in our hotels
• A range of development and apprenticeship programmes
• We’re committed to your development and progression with lots of promotion opportunities
• You’ll get all meals on duty (because hard work is hungry work!)
• Uniform provided
• We’re big on all things reward and recognition and celebrate success throughout the year
• Commitment to your health and well-being
• Flexible working arrangements
• Discounted use of leisure facilities
• Refer a Friend incentives to influence your earning potential.

The Role

As ‘Leisure Club Manager’ you’ll be on the front line, delivering on our mission!

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You will inspire a friendly and professional atmosphere so that all of our leisure club users receive welcoming and efficient service at all times. You’ll be a passionate leader with the ability to motivate, and support your team in order to meet your financial goals and keep your departments running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

What you’ll be doing

• Leadership of the Leisure Club
• Coaching & Training of Team
• Customer service
• Delivering brand standards
• Maintaining high standards of health and safety
• Ordering & stock taking
• Sales and marketing
• Administration and Technology savvy
• Sound commercial judgment
• Available to work when the team and customer needs you most

What’ll make you a great fit for us here at Valor

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating your team.

You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.

What you’ll become a part of

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Hotel Description

In a fantastic location in the heart of the UK, Crowne Plaza Nottingham is Nottingham’s largest hotel and enjoys a prime location in the heart of the city. The hotel specialises in conferences, meetings and events and has 17 air-conditioned rooms. The largest room, the Royal Suite is able to hold up to 400 guests and the hotel also has a purpose built Executive Boardroom – the ultimate in comfort, with leather chairs and a large boardroom table.

Urban Escape is the hotels brand new luxury spa designed to give guests and members something extra, a place to work out but also the perfect place to relax. The spa includes a heated swimming pool, steam room, spa, relaxation room, ice station, four treatment rooms and a fully equipped gym. The hotels also features 210 air-conditioned bedrooms including 20 Club bedrooms and three dining options including the restaurant, bar and lounge and 24 hour room service menu.