Job Title: Administrator Location: Kirkby in Ashfield Position Type: Full time hours, 6-month FTC Salary: £24,440Are you an organised and detail-oriented professional with a passion for ensuring smooth office operations? In this role, you will be responsible for managing the administrative and customer service functions of our office while overseeing the day-to-day activities. If you thrive in a fast-paced environment, excel in multitasking, and enjoy fostering a positive work atmosphere, this opportunity is perfect for you. Responsibilities:
- Manage the office's day-to-day administrative tasks to ensure efficiency and productivity.
- Coordinate and implement office policies and procedures.
- Oversee the customer service function to guarantee exceptional service delivery.
- Resolve escalated customer inquiries or concerns promptly and professionally.
- Ensure orders are raised in a timely and accurate manner
- Complaint handling and escalation
- Process new orders, complete contract reviews
- Manage lead times
- Dispatch samples using local courier service.
- Create/maintain open order/outstanding reports using excel
- Coordinate with vendors for office supplies and services.
Skills:
- Previous administrative experience is essential.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite.
- Ability to work independently and make informed decisions.
If you are a motivated and detail-oriented professional looking to take on a new challenge, we invite you to apply for this exciting opportunity. Join our client's team and contribute to the success of their dynamic office environment.