2nd Line Service Support Analyst

We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid.

The role is working for a global manufacturing company.

Salary is c28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible working scheme and on-site canteen and gym facilities.

The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge.

An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, the clients and 3rd party applications, or project work would be preferable but not essential.

Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills.

If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW!