Customer Service Representative

We are currently seeking a Customer Service Representative to join our Client's friendly and professional team. The ideal candidate will be responsible for providing exceptional customer service and support to all stakeholders. This role requires a positive, can-do attitude, the ability to take accoutabiluty, as well as excellent communication skills.

What you will be doing:

• Answer incoming calls and correspondence and respond to customer queries in a professional manner
• Provide information about products and services
• Process orders, forms, and applications accurately
• Conduct data entry tasks efficiently
• Upsell products and services to customers when appropriate
• Communicate effectively with customers via phone, email, or chat
• Analyse customer needs and recommend suitable solutions

Who we are looking for?

• A friendly, personable and approachable manne
• Proficient in phone etiquette and handling customer inquiries
• Strong data entry skills with high accuracy
• Excellent command of the english language
• Excellent communication skills to interact with customers professionally

Why work for our client:

• Offering a competetive salary of £25-£26k pa
• Growing business offering potential progression opportunities in the future
• A fantastic team to work with
• Inspirational and supportive Management

Interested? Then apply NOW