Sales Administrator - Rochford

Service Administrator

Temp to perm position

Location – Rochford

Pay rate - £12.40

Shift Monday – Friday 8:00-17:30

Job Description:

• Responsible for all service department invoicing
• Diagnose and respond to customer support service call requests. (shared)
• Develop, maintain, and update all required documentation in a timely manner.
• Liaise with necessary parties regarding lead times.
• Track any warranty claims. (shared)
• Capable of creating quotations (preferred but not ideal)
• Liaise with clients on any payment queries.
• Maintain a busy inbox (shared)
• Raise purchase orders for materials and parts.
• Complete and submit engineer timesheets (shared)
• Invoice clients for completed contract work.
• Set up contracts and add quoted jobs onto our systems using CRM.
• Scheduling and booking engineers (shared)