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Service Desk Analyst (1st and 2nd Line), Office 365, AD, Azure, etc)

Firway Consulting Ltd
Posted 14 days ago, valid for 3 days
Location

Saffron Walden, Cambridgeshire CB10 1SX, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Job Title: 2nd Line Support Service / Help Desk Engineer
  • Salary: Not specified
  • Experience Required: Minimum 2 - 3 years
  • Key Skills: Office 365, Exchange, AD, Azure, Excellent Communication skills
  • Work Schedule: Office Based 5 Days Monday - Friday

Office Based 5 Days Monday - Friday

Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.

My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service / Help Desk Engineer with a minimum 2 - 3 years’ experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.

You will have excellent exposure to Windows, Active Directory, Office 365, Azure and some networking resolving more complex issues and escalations.

  • 2nd Line Service Desk / Help Desk Support
  • Office 365 support
  • Azure
  • Firewall management
  • Network troubleshooting

You must have excellent communication skills and be polite / personable. Attention to detail is a must.

This is an exciting role where you can build a fantastic long-term career with a chance for advancement within the company. You will also receive first class training.

Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.