Receptionist - Part Time

SF Recruitment are working with a business based in Solihull who are looking for a Part Time Receptionist to join the team Permanent Monday, Tuesday, Thursday and Friday: 8am - 1.30pm. £22,300 Pro Rata + Free Lunch + BUPA Healthcare + Pension Job Summary This is an exciting opportunity to join our Reception team at a dynamic, friendly, family-run, world-class company at our £30m state of the art HQ in Solihull. We are looking for a friendly, professional, customer service focused individual to support the business and reception team as a front of house representative. Key Responsibilities - Greeting staff and visitors in a warm and friendly manner - Acting as the professional face and front-line support/liaison to all visitors to the company - Answering/transferring calls on a busy switchboard - Providing excellent customer service and signposting callers to the various companies within the group - Maintaining front of house facilities to a high standard - Managing and processing all courier and special post requests - Incoming and outgoing post duties - Registering visitors and contractors on the visitor registration system - Support system for reception team and all departments within the group - Provide cover for sickness and holidays Minimum Requirements - Previous experience of front of house role essential - 5 years experience preferred - Previous experience of working on a busy switchboard - Excellent communication skills - Experience of managing customer queries and enquiries through to resolution - Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice - Excellent team player with recent experience of working within a team Qualities/Skills Required - Friendly and polite, with a formal and discreet approach - Smart and professional appearance - Confidence and experience in dealing with difficult customers - Willingness to go above and beyond with a 'can-do' attitude - Willingness to undertake training from team members and Reception team leader on an ongoing basis - Comfortable with using MS Outlook and MS packages - Demonstrate Company Values of Respect, Commitment, Integrity and Togetherness