Customer Insight Manager Client-side

INSIGHT MANAGER (CLIENT-SIDE)

UP TO £60,000

SOUTHAMPTON (1X DAY A WEEK)

We are working with a leading UK retailer who are looking to expand their insights team with new talent. Using both quantitative and qualitative data to help inform strategy and play a key part in improving customer experience. You'll be a core part of the team and will be involve presenting actionable recommendations to senior stakeholders.

THE ROLE:

The Insight Manager will have the following responsibilities:

• Deliver insights senior stakeholders
• Work across both quant and qual research projects
• Using research and insight to help inform overall business and brand strategy
• Collaborate with the wider teams in the business to support with business insights
• Support with ad-hoc projects
• Mentor junior members of the team
• Manage internal and external stakeholder relationships, including agencies

YOUR SKILLS AND EXPERIENCE:

The ideal Insight Manager will have:

• Knowledgeable with quant and qual methodologies
• Great communication skills
• Comfortable presenting to senior stakeholders
• Being able to tell a story using data
• Experience managing projects from end to end

THE BENEFITS:

• A salary up to 60K
• Hybrid working
• Pension